Payments & Refunds

1. Kissa is free to use

Every feature of Kissa — listening, reading, downloading for offline, building playlists, following creators, and publishing your own audio films — is available at no cost. We do not ask for card or bank details, and there is no paid tier.

• No subscriptions or memberships.
• No in-app purchases, coins, tokens, or tipping.
• No paywalled or locked episodes.
• No advertising, and no charge to creators for publishing.

2. So there is nothing to refund

Because we take no payments, no refund can arise. If you have been charged anything that claims to be for Kissa, it did not come from us. Dispute it with your bank or card issuer and tell us at hello@kissa.texotic.in so we can look into whether someone is impersonating us.

3. Beware of impersonation

We will never ask you to pay for early access, a verified badge, promotion of your series, or a creator slot. Anyone asking is running a scam. Genuine Kissa email comes from an @kissa.texotic.in address, and we never ask for your password, OTP, or card details. Report attempts to security@kissa.texotic.in.

4. Your own costs

You are responsible for your internet and mobile data charges. Streaming and downloading audio uses data — on a metered connection, download over Wi-Fi and listen offline.

5. If this changes

If we ever introduce paid features, we will publish a full pricing, cancellation, and refund policy on this page before charging anyone, and no existing account will be charged without actively opting in. Purchases made through Google Play would additionally be covered by Google Play’s refund policy. Creators would be given separate terms — see Creator Agreement.

6. Questions

Email hello@kissa.texotic.in.